{"id":1295,"date":"2012-02-14T15:27:42","date_gmt":"2012-02-14T20:27:42","guid":{"rendered":"http:\/\/therapytoronto.ca\/news\/?p=1295"},"modified":"2012-02-14T16:30:23","modified_gmt":"2012-02-14T21:30:23","slug":"study-looks-at-what-makes-consumers-loyal-to-brands","status":"publish","type":"post","link":"https:\/\/therapytoronto.ca\/news\/2012\/02\/study-looks-at-what-makes-consumers-loyal-to-brands\/","title":{"rendered":"Study looks at what makes consumers loyal to brands"},"content":{"rendered":"<p>From the University of Chicago Press Journals press release via EurekAlert!:<\/p>\n<blockquote><p><img loading=\"lazy\" class=\"alignright\" title=\"shopping\" src=\"http:\/\/therapytoronto.ca\/images\/blogpics\/Shopping2.jpg\" alt=\"\" width=\"189\" height=\"237\" \/>What makes consumers choose certain products over others? A new study in the <em>Journal of Consumer Research<\/em> helps explain why consumers change their minds or switch their loyalties.<\/p>\n<p>&#8220;Recently, more and more experiments have shown that <strong>consumers&#8217; product evaluations and choices can be extremely unstable<\/strong>,&#8221; write authors Stijn van Osselaer (Erasmus University, The Netherlands) and Chris Janiszewski (University of Florida, Gainesville). &#8220;<strong>What product they choose can change a lot from situation to situation and is influenced by the slightest exposures to information in the environment.<\/strong>&#8221;<\/p>\n<p>For example, quickly flashing the word &#8220;health&#8221; increases the attractiveness of healthy products, even when a consumer is not consciously aware of it.<\/p>\n<p>The authors developed a model that helps explain the instability in consumers&#8217; product choices and choices. &#8220;The model assumes that <strong>product evaluations and choices are motivated by consumers&#8217; expectations about the benefits of consumer a product<\/strong> (for example, we expect that eating fruit instead of cheesecake will benefit our health).&#8221; <strong>These benefits serve as goals for consumers, and goals need to be activated during moments of consumer choice.<\/strong><\/p>\n<p>Momentary goal activation is influenced by many factors, the authors explain. <strong>Activation occurs from exposure to the goal (seeing or hearing the word &#8220;health&#8221;), cues in the environment (seeing someone work out), recent goal satisfaction (you just worked out), or exposure to goal-consistent products (like healthy snacks).<\/strong><\/p>\n<p>The authors&#8217; model provides a consistent explanation for goal-based product evaluations and choices and provides a theory for the way goal activation influences product evaluation and choice. &#8220;Thus <strong>product evaluation and choice depend on the extent to which a product is expected to be a good means for achieving a consumer&#8217;s currently active goals<\/strong>,&#8221; the authors write.<\/p><\/blockquote>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>From the University of Chicago Press Journals press release via EurekAlert!: What makes consumers choose certain products over others? A new study in the Journal of Consumer Research helps explain&#8230; <a class=\"read-more-link\" href=\"https:\/\/therapytoronto.ca\/news\/2012\/02\/study-looks-at-what-makes-consumers-loyal-to-brands\/\">Read more &raquo;<\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[153,192,96,364,37],"_links":{"self":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/1295"}],"collection":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/comments?post=1295"}],"version-history":[{"count":1,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/1295\/revisions"}],"predecessor-version":[{"id":1296,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/1295\/revisions\/1296"}],"wp:attachment":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/media?parent=1295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/categories?post=1295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/tags?post=1295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}