{"id":1926,"date":"2012-03-19T10:38:20","date_gmt":"2012-03-19T15:38:20","guid":{"rendered":"http:\/\/therapytoronto.ca\/news\/?p=1926"},"modified":"2012-03-19T16:43:11","modified_gmt":"2012-03-19T21:43:11","slug":"study-looks-at-how-to-counteract-dehumanization-in-medical-environments","status":"publish","type":"post","link":"https:\/\/therapytoronto.ca\/news\/2012\/03\/study-looks-at-how-to-counteract-dehumanization-in-medical-environments\/","title":{"rendered":"Study looks at how to counteract dehumanization in medical environments"},"content":{"rendered":"<p>From the Association for Psychological Science press release:<\/p>\n<blockquote><p><img loading=\"lazy\" class=\"alignright\" title=\"doctor  and patient\" src=\"http:\/\/therapytoronto.ca\/images\/blogpics\/DoctorandPatient.jpg\" alt=\"\" width=\"290\" height=\"193\" \/>\u201cAnyone who has been admitted into a hospital or undergone a procedure, even if cared for in the most appropriate way, can feel as though they were treated like an animal or object,\u201d says Harvard University psychologist and physician Omar Sultan Haque. <strong>Health care workers enter their professions to help people<\/strong>; research shows that <strong>empathic, humane care improves outcomes.<\/strong> Yet <strong>dehumanization is endemic<\/strong>. The <strong>results can be disastrous: neglect of necessary treatments or prescription of excessive, painful procedures or dangerous drugs<\/strong>.<\/p>\n<p>What are the causes and effects of dehumanization in medicine? And what can be done about it? In <em>Perspectives in Psychological Science<\/em>, a journal of the Association for Psychological Science, Haque and co-author Adam Waytz at the Kellogg School of Management of Northwestern University synthesize diverse literatures to distinguish when dehumanization is useful from when it is not. Then they recommend \u201csimple, cheap, and effective\u201d changes to \u201cmake medical institutions more humane and ethical, as well as efficacious in the service of improved health,\u201d says Haque.<\/p>\n<p><strong>The structures of institutions and the psychological demands of providing care can cause professionals to treat patients as less than human<\/strong>. \u201c<strong>Deindividuation<\/strong>\u201d\u2014doctors as a sea of white coats; patients as half-naked bodies in smocks, identified by their disease or procedure (\u201cthe gallbladder in Room 38\u201d)\u2014allows staffs to avoid taking responsibility for each patient. \u201c<strong>Impaired patient agency<\/strong>\u201d refers to medical staffs\u2019 treatment of patients as incapable of planning their own care, which is both infantilizing and demoralizing.\u00a0 \u201c<strong>Dissimilarity<\/strong>\u201d\u2014hierarchies of power, differences of race, class, and gender between staff and patients\u2014have roots outside the hospital. Nevertheless, <strong>they cause miscommunication and alienation, even maltreatment<\/strong>. None of these practices serves good medical care.<\/p>\n<p>More complex are dehumanizing practices that may aid care. Diagnosis and treatment might necessitate \u201c<strong>mechanization<\/strong>\u201d\u2014breaking the body into organs and systems. <strong>Scaling back empathy can diminish staff stress and burnout. Even moral disengagement can be adaptive<\/strong>. From giving a shot to slicing into the flesh to perform surgery, medical care often requires inflicting pain or invading the boundaries of the body in violation of deeply held human taboos.\u00a0 And patients may die after even the best of care. For the professional, guilt could be paralyzing.<\/p>\n<p>Still, the authors argue, <strong>dehumanization is useful only in \u201cspecific contexts,\u201d such as acute care<\/strong>. Waytz says, \u201cDehumanization\u2019s functionality varies wildly across specialities from pediatrics to orthopedic surgery, so future research is needed to determine when dehumanization is most prevalent and most detrimental.\u201d In the meantime, the authors offer <strong>numerous humanizing fixes<\/strong>: Call patients by name, not numbers; discourage labeling people as diseases; personalize hospital rounds and pre-surgical preparation; eliminate opaque surgical masks; affix photos to CT scans and biopsies. Include patients in care planning. Let them choose their gowns\u2014and design those gowns so they\u2019re no so humiliating. Increase physician diversity and hire people with good social skills. And, for med schools, perhaps most radical: Eliminate the \u201cwhite-coat ceremony\u201d when graduates don the mufti of the elect.<\/p>\n<p>Finally, \u201cwe should train medical professionals to think of themselves as mortal \u2013 sharing a common humanity and vulnerability with their patients,\u201d says Haque. Although dehumanization can be useful, <strong>\u201ceven functional dehumanization should be viewed like a potent, salutary, but dangerous drug that can have disastrous side-effects\u201d when overprescribed<\/strong>.<\/p><\/blockquote>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>From the Association for Psychological Science press release: \u201cAnyone who has been admitted into a hospital or undergone a procedure, even if cared for in the most appropriate way, can&#8230; <a class=\"read-more-link\" href=\"https:\/\/therapytoronto.ca\/news\/2012\/03\/study-looks-at-how-to-counteract-dehumanization-in-medical-environments\/\">Read more &raquo;<\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,10],"tags":[12],"_links":{"self":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/1926"}],"collection":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/comments?post=1926"}],"version-history":[{"count":2,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/1926\/revisions"}],"predecessor-version":[{"id":1928,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/1926\/revisions\/1928"}],"wp:attachment":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/media?parent=1926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/categories?post=1926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/tags?post=1926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}