{"id":20168,"date":"2017-04-06T14:42:11","date_gmt":"2017-04-06T18:42:11","guid":{"rendered":"http:\/\/therapytoronto.ca\/news\/?p=20168"},"modified":"2017-04-05T10:55:09","modified_gmt":"2017-04-05T14:55:09","slug":"price-awareness-can-decrease-satisfaction","status":"publish","type":"post","link":"https:\/\/therapytoronto.ca\/news\/2017\/04\/price-awareness-can-decrease-satisfaction\/","title":{"rendered":"Price awareness can decrease satisfaction"},"content":{"rendered":"<p>From the Society for Consumer Psychology press release:<\/p>\n<blockquote>\n<p id=\"first\" class=\"lead\"><img loading=\"lazy\" class=\"alignright size-full wp-image-15790\" src=\"http:\/\/therapytoronto.ca\/news\/wp-content\/uploads\/2013\/10\/Shopping5.jpg\" alt=\"\" width=\"206\" height=\"275\" \/>Most people who buy a new car, electronic device or music album online want to enjoy the purchase as long as possible, but researchers have discovered something that decreases our satisfaction more quickly.<\/p>\n<div id=\"text\">\n<p>The investigators conducted a series of seven experiments in which consumers used a product over a period of time, and they found that <strong>enjoyment of the experience declined faster for people who were aware of the product&#8217;s price<\/strong>. Their findings are available online in the <em>Journal of Consumer Psychology<\/em>.<\/p>\n<p>&#8220;<strong>Being reminded of the price makes the experience less relaxing<\/strong>,&#8221; says Kelly Haws, PhD, a professor at Vanderbilt University and lead author of the study. &#8220;This is due to the fact that <strong>we tend to evaluate the experience more critically when it&#8217;s associated with money<\/strong>.&#8221;<\/p>\n<p>In one experiment, participants selected five songs online and listened to each song three times. One group saw the song&#8217;s price of 99 cents as they were listening, but the price was not listed for the other group. Then the participants rated the songs on a scale of 1 to 100. After listening the first time, both groups gave most songs a rating of approximately 80. After listening the third time, the group with price awareness had dropped to a rating of about 30, while the other group had only dropped to 60.<\/p>\n<p>&#8220;The negative effect of pricing only emerged over time, not at the beginning,&#8221; Haws says.<\/p>\n<p>The researchers had similar findings when participants retrieved M&amp;Ms from a gumball machine. When people saw the price of the M&amp;Ms on the machine, their enjoyment of the snack dropped more quickly over time.<\/p>\n<p>For consumers, the findings suggest that <strong>people will enjoy an experience longer if they avoid focusing on the price<\/strong>.<\/p>\n<p>&#8220;If you are going on a date, don&#8217;t talk about the cost,&#8221; Haws says. &#8220;Or if you are going to an amusement park where the lines are long, thinking too much about the price of admission will steal away from your enjoyment of the experience.&#8221;<\/p>\n<p>For marketers, the study suggests that it may be beneficial to separate the price of a product from the experience. This could prevent consumer burnout, which leads people to stop buying a product and switch to another one.<\/p>\n<p>The study also has <strong>implications for people who are actually trying to stop enjoying an experience<\/strong>. For example, <strong>people who are trying to eat less junk food or cut down on spending may benefit from focusing on prices more often<\/strong>.<\/p>\n<\/div>\n<\/blockquote>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>From the Society for Consumer Psychology press release: Most people who buy a new car, electronic device or music album online want to enjoy the purchase as long as possible,&#8230; <a class=\"read-more-link\" href=\"https:\/\/therapytoronto.ca\/news\/2017\/04\/price-awareness-can-decrease-satisfaction\/\">Read more &raquo;<\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[96,364,12],"_links":{"self":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/20168"}],"collection":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/comments?post=20168"}],"version-history":[{"count":2,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/20168\/revisions"}],"predecessor-version":[{"id":20171,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/20168\/revisions\/20171"}],"wp:attachment":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/media?parent=20168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/categories?post=20168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/tags?post=20168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}