{"id":27487,"date":"2018-11-08T16:23:29","date_gmt":"2018-11-08T21:23:29","guid":{"rendered":"http:\/\/therapytoronto.ca\/news\/?p=27487"},"modified":"2018-10-03T01:08:29","modified_gmt":"2018-10-03T05:08:29","slug":"study-suggests-it-pays-to-be-nice-to-your-employees","status":"publish","type":"post","link":"https:\/\/therapytoronto.ca\/news\/2018\/11\/study-suggests-it-pays-to-be-nice-to-your-employees\/","title":{"rendered":"Study suggests it pays to be nice to your employees"},"content":{"rendered":"<p>From the Binghamton University press release:<\/p>\n<blockquote>\n<p id=\"first\" class=\"lead\"><img loading=\"lazy\" class=\"alignright size-medium wp-image-25854\" src=\"http:\/\/therapytoronto.ca\/news\/wp-content\/uploads\/2018\/02\/Businessman-on-phone-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" \/><strong>Want the best results out of your employees? Then be nice to them.<\/strong><\/p>\n<div id=\"text\">\n<p>New research from Binghamton University, State University at New York finds that <strong>showing compassion to subordinates almost always pays off<\/strong>, especially when <strong>combined with the enforcement of clear goals and benchmarks<\/strong>.<\/p>\n<p>&#8220;Being benevolent is important because it can change the perception your followers have of you,&#8221; said Chou-Yu Tsai, an assistant professor of management at Binghamton University&#8217;s School of Management. &#8220;If you feel that your leader or boss actually cares about you, you may feel more serious about the work you do for them.&#8221;<\/p>\n<p>Tsai and his fellow researchers wanted to determine how both the presence and lack of benevolence affects the job performance of followers.<\/p>\n<p>Tsai partnered with Binghamton University colleagues Shelley Dionne, professor and associate dean of the School of Management, and Francis Yammarino, distinguished professor, as well as An-Chih Wang of China Europe International Business School, Seth Spain of Concordia University, Hsiao-Chi Ling of Kainan University, Min-Ping Huang of Yuan Ze University, Li-Fang Chou of National Cheng Kung University and Bor-Shiuan Cheng of National Taiwan University for the research.<\/p>\n<p>They surveyed nearly 1,000 members of the Taiwanese military and almost 200 adults working full-time in the United States, and looked at the subordinate performance that resulted from three different leadership styles:<\/p>\n<ul>\n<li><strong>Authoritarianism-dominant leadership<\/strong>: Leaders who assert absolute authority and control, focused mostly on completing tasks at all costs with little consideration of the well-being of subordinates<\/li>\n<li><strong>Benevolence-dominant leadership<\/strong>: Leaders whose primary concern is the personal or familial well-being of subordinates. These leaders want followers to feel supported and have strong social ties.<\/li>\n<li><strong>Classical paternalistic leadership<\/strong>: A leadership style that combines both authoritarianism and benevolence, with a strong focus on both task completion and the well-being of subordinates.<\/li>\n<\/ul>\n<p>The researchers found that authoritarianism-dominant leadership almost always had negative results on job performance, while <strong>benevolence-dominant leadership almost always had a positive impact on job performance<\/strong>. In other words, showing no compassion to your employees doesn&#8217;t bode well for their job performance, while showing compassion motivated them to be better workers.<\/p>\n<p>They also found that <strong>classical paternalistic leadership, which combines both benevolence and authoritarianism, had just as strong an effect on subordinate performance as benevolent-dominant leadership<\/strong>. Tsai said the reason for this phenomenon may extend all the way back to childhood.<\/p>\n<p>&#8220;The parent and child relationship is the first leader-follower relationship that people experience. It can become a bit of a prototype of what we expect out of leadership going forward, and the paternalistic leadership style kind of resembles that of a parent,&#8221; Tsai said.<\/p>\n<p>&#8220;The findings imply that <strong>showing personal and familial support for employees is a critical part of the leader-follower relationship<\/strong>. While the importance of establishing structure and setting expectations is important for leaders, and arguably parents, help and guidance from the leader in developing social ties and support networks for a follower can be a powerful factor in their job performance,&#8221; Dionne said.<\/p>\n<p>Because of the difference in work cultures between U.S. employees and members of the Taiwanese military, researchers were surprised that the results were consistent across both groups.<\/p>\n<p>&#8220;The consistency in the results across different cultures and different job types is fascinating. It suggests that the effectiveness of paternalistic leadership may be more broad-based than previously thought, and it may be all about how people respond to leaders and not about where they live or the type of work they do,&#8221; Yammarino said.<\/p>\n<p>Tsai said his main takeaway for managers is to put just as much or even more of an emphasis on the well-being of your employees as you do on hitting targets and goals.<\/p>\n<p>&#8220;Subordinates and employees are not tools or machines that you can just use. They are human beings and deserve to be treated with respect,&#8221; said Tsai. &#8220;Make sure you are <strong>focusing on their well-being and helping them find the support they need<\/strong>, while also <strong>being clear about what your expectations and priorities are<\/strong>. This is a work-based version of &#8216;<strong>tough love<\/strong>&#8216; often seen in parent-child relationships.&#8221;<\/p>\n<\/div>\n<\/blockquote>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>From the Binghamton University press release: Want the best results out of your employees? Then be nice to them. New research from Binghamton University, State University at New York finds&#8230; <a class=\"read-more-link\" href=\"https:\/\/therapytoronto.ca\/news\/2018\/11\/study-suggests-it-pays-to-be-nice-to-your-employees\/\">Read more &raquo;<\/a><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[526,60,8],"tags":[20,144,59,58,143,363,12,103,102],"_links":{"self":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/27487"}],"collection":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/comments?post=27487"}],"version-history":[{"count":2,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/27487\/revisions"}],"predecessor-version":[{"id":27524,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/27487\/revisions\/27524"}],"wp:attachment":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/media?parent=27487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/categories?post=27487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/tags?post=27487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}