The study found a key difference between types of employees.\u00a0 Those who are involved only with the task at hand (known as transactionally engaged) tend to respond positively to staff surveys, but are often likely to leave quickly for a better offer<\/strong>.\u00a0 However, those who are very positive and feel strongly about the organisation\u2019s mission and values (dubbed emotionally engaged) are more likely to perform at a higher level and remain committed through good times and bad<\/strong>.<\/p>\n \u201cThe research has identified the clear difference between the people who are primarily working just to make money and have no specific feelings and ties to their employer, compared with those staff who have a closer emotional attachment to their employers<\/strong>,\u201d Stephen Gourlay, Deputy Director of Kingston Business School\u2019s Centre for Research in Employment, Skills and Society (CRESS) said.\u00a0 \u201cThe former group are likely to perform their job reasonably well, but the latter will often go out of their way to carry out additional tasks.\u201d<\/p>\n The researchers identified so-called transactional engagement<\/strong> as being shaped simply by employees\u2019 concern to earn a living and to meet the most minimal expectations of their employers.\u00a0 Emotional engagement<\/strong>, meanwhile, is influenced by different aspects of work that go beyond the job role itself, including relations with colleagues, line managers, the organisation and clients or customers.\u00a0 It is driven by a desire on the part of employees to do more for the organisation than is normally expected and in return to receive a more fulfilling psychological contract, i.e. to feel more valued.<\/p>\n High numbers of staff displaying transactional engagement were found to be potentially damaging for both individuals and the organisations they work for<\/strong>.\u00a0 This kind of employee (i.e. those just working for the money) reported higher levels of stress and difficulties in achieving a work-life balance<\/strong> than those employees who were emotionally engaged.\u00a0 They were also found to be more likely to indulge in behaviour which could actually damage the organisation than their emotionally engaged counterparts.<\/p>\n \u201cOur research reveals that this whole area of engagement is much more complex than has been portrayed in the past,\u201d Dr Gourlay added.\u00a0\u00a0 \u201cNow further research is needed to examine this more thoroughly.\u201d<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":" From the Kingston University London press release via AlphaGalileo: High levels of staff engagement could actually be damaging for organisations if overly simplistic staff surveys mask the type of engagement… Read more »<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5,8],"tags":[59,37,58,143,12,62,102],"_links":{"self":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/4387"}],"collection":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/comments?post=4387"}],"version-history":[{"count":2,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/4387\/revisions"}],"predecessor-version":[{"id":4401,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/posts\/4387\/revisions\/4401"}],"wp:attachment":[{"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/media?parent=4387"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/categories?post=4387"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/therapytoronto.ca\/news\/wp-json\/wp\/v2\/tags?post=4387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"http:\/\/therapytoronto.ca\/images\/blogpics\/Office2.jpg\" "\\"office\\"")
High levels of staff engagement could actually be damaging for organisations if overly simplistic staff surveys mask the type of engagement at play within an organisation<\/strong>, according to new research from Kingston University\u2019s Business School and the Chartered Institute of Personnel and Development (CIPD).<\/p>\n