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How errors affect credibility of online reviews

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From the Indiana University press release: Shoppers increasingly consult online reviews before making holiday purchases. But how do they decide which reviewers to trust?  Recently published research from the Indiana University Kelley School of Business… 

Study looks at how emancipation contributes to trust in strangers

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From the National Research University Higher School of Economics press release: In many countries, human empowerment – including freedom of expression and action – tends to increase people’s generalised trust in other people, particularly strangers.…