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Do video game players make the best unmanned pilots?

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From the University of Liverpool press release: New research from the University of Liverpool highlights the usefulness of Video Game Players (VGPs) as unmanned aircraft operators. The move to significant automation has been a feature of… 

Gaining influence over others does not increase autonomy

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From the University of Kent press release: Moving up the greasy pole in the office does not make people feel more personally free, new research has shown. The research, from the University of Kent, looked at… 

‘Smiley’ emojis in formal workplace e-mails could create frowns

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From the American Associates, Ben-Gurion University of the Negev press release: A smiley face emoji and similar emoticons included in work-related e-mails may not create a positive impression and could even undermine information sharing, according to… 

Study suggests managers often overestimate customer satisfaction

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From the Indiana University press release: Despite the millions companies spend to gather information about customer satisfaction, senior managers often fail to understand those customers’ expectations. Neil A. Morgan, professor and PetSmart Distinguished Chair of Marketing…