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Study looks at emotional effects of being laid off

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From the Temple University press release via EurekAlert!: With an 8.1 percent August unemployment rate and 12.5 million Americans out of work, a new Temple University study examines a neglected area of research: how the… 

Spanish study predicts increase in workaholism in coming years

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From the Asociación RUVID press release via AlphaGalileo: The percentage of workaholics in Spain is now 4.6%, and by December 2015 this figure could reach 11.8% of workers. By applying a mathematical model of difference… 

Researchers develop computer tools for reading blogs

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From the Concordia University press release via EurekAlert!: Can a computer “read” an online blog and understand it? Several Concordia computer scientists are helping to get closer to that goal. Leila Kosseim, associate professor in… 

Study suggests customer service is an emotional experience

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From the SAGE Publications press release via EurekAlert!: You can probably recall a customer service experience that left you feeling good. A recent study has shown not only that positive emotion from sales staff is…