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Study looks at customer reactions to mergers

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From the Norwegian School of Economics press release via AlphaGalileo: Customers who have mergers pushed down their throats react with frustration, dissatisfaction and – finally – by changing suppliers. They see it as a ‘forced… 

Study looks at ways to handle insecure, cranky bosses

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From the USC press release via Newswise: As parents strive to instill in their kids the importance of saying “thank you,” it turns out expressing gratitude is not just good manners. A new USC Marshall… 

Study looks at nature of charismatic leadership

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From the SUNY Buffalo press release: Are leaders successful because of their charisma? Or do they develop charisma by being good leaders? That is the chicken-and-egg question addressed by Prasad Balkundi, assistant professor of organization…