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Study suggests memory details fade over time

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From the University of Birmingham press release: What information is retained in a memory over time, and which parts get lost? These questions have led to many scientific theories over the years, and now a… 

Study examines role of serendipity in consumer satisfaction

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From the American Marketing Association press release: Researchers from University of Sydney, University of Florida, and Rutgers University published a new paper in the Journal of Marketing that examines the role of serendipity in customer satisfaction and…