Tag: consumer psychology

Study shows how ‘theory of mind’ influences advertising skepticism

From the University of Oregon press release: Product marketers should be clear in their messaging to avoid customer skepticism that makes them feel duped, according to University of Oregon research…. Read more »

Researchers look at what it means to be a picky shopper

From the Penn State press release: There are hard-to-please customers in almost every industry, with certain people being picky about which clothes, houses and even romantic partners they will consider…. Read more »

Study suggests consumers are less forgiving of brand failures when algorithms are anthropomorphized

From the American Marketing Association press release: Researchers from University of Texas-Austin and Copenhagen Business School published a new paper in the Journal of Marketing that offers actionable guidance to managers on… Read more »

Study looks at how people’s moods might affect their trust of autonomous products

From the Stanford University press release: While a certain level of trust is needed for autonomous cars and smart technologies to reach their full potential, these technologies are not infallible… Read more »

Study suggests visual attention can be strongly influenced during shopping with very simple interventions

From the University of Innsbruck press release: Unplanned purchases are an important profit source for retailers. Because looking at products is always the first step in making a purchase decision,… Read more »