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Study examines impact of rudeness at work

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From the Thunderbird School of Global Management press release via Newswise: Rudeness at work is rampant, and it’s on the rise. In 2011, half of the workers surveyed by Professors Christine Porath of Georgetown University’s… 

Study links power and tendency to punish harshly

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From the USC Marshall School of Business press release via EurekAlert!: Often, employees are shocked by what they think is a supervisor’s severe reaction to a subordinate’s seemingly minor transgression. The supervisors who punish them… 

Study examines how managers deal with emotions

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From the British Psychological Society (BPS) press release via AlphaGalileo: Research published today suggests that managers recognise the need to feign their emotions at work, especially when interacting with staff. This is the key finding…