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Personifying places can boost travel intentions

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From the Queensland University of Technology press release: People who see animals as people and assign human traits to non-human objects are more likely to travel to destinations that are presented as being human-like, according to… 

How taste and sound affect when you buy

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From the Brigham Young University press release: There’s a reason marketers make appeals to our senses; the “snap, crackle and pop” of Rice Krispies makes us want to buy the cereal and eat it. But as… 

Study suggests managers often overestimate customer satisfaction

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From the Indiana University press release: Despite the millions companies spend to gather information about customer satisfaction, senior managers often fail to understand those customers’ expectations. Neil A. Morgan, professor and PetSmart Distinguished Chair of Marketing… 

Study shows how weather impacts response to mobile ads

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From the Institute for Operations Research and the Management Sciences press release: Among the many factors that impact digital marketing and online advertising strategy, a new study in the INFORMS journal Marketing Science provides insight to… 

Study suggests marketing strategies for offline retailers

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From the Journal of Retailing at New York University press release: For retailers, the era of the online marketplace brings previously unimaginable opportunity and risk: on one hand, the universe of customers has expanded exponentially, and… 

Why surveiling shoppers can inhibit sales, and how to fix it

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From the Journal of Retailing at New York University press release: No shopper likes being watched closely, especially if they’re buying an item they find very personal and potentially embarrassing — for instance, foot fungus cream… 

Study assesses effectiveness of loss-leader strategy

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From the Journal of Retailing at New York University: Deep discounting by retailers, accompanied by a blitz of promotions, is a long-established and well-accepted strategy for boosting brand and category sales. But relatively few studies have…