Skip to content

Study looks at how to improve customer experience

  • by

From the University of Twente press release: Customer experience plays a major role in why consumers choose a specific product or service. But how do you improve that customer experience? University of Twente PhD student… 

Wine descriptions make us more emotional about wine

  • by

From the University of Adelaide press release: Research by the University of Adelaide has shown that consumers are much more influenced by wine label descriptions than previously thought. A consumer study by wine researchers at… 

Linguistic style is key to crowdfunding success

  • by

From the University of Illinois at Chicago press release: In one of the first crowdfunding studies focusing on social enterprises, researchers at the University of Illinois at Chicago have found that how a pitch is… 

Consumers see much greater risk than reward in online ads

  • by

From the University of Illinois at Urbana-Champaign press release: Personalized ads now follow us around the web, their content drawn from tracking our online activity. The ad industry has suggested we’re OK with it — that…