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Study suggests retailers should referee customer conflict

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From the UBC press release via EurekAlert!: A new study by UBC’s Sauder School of Business says retailers should consider admonishing queue jumpers and thoughtless store browsers to ease aggression between shoppers. “Our study shows… 

Study examines how consumers assess online reviews

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From the Alpen-Adria-Universität press release via AlphaGalileo: Increasingly, consumers are using online reviews prior to purchasing products or booking holidays. A new study reveals which factors affect the assessment of the trustworthiness and usefulness of… 

Study examines reasons for brand affinity and aversion

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From the USC Marshall School of Business press release via EurekAlert!: Why do brands such as Manchester United and Apple capture hearts and minds? When consumers feel a strong emotional attachment to a brand, there… 

Study suggests skipping meals and shopping sabotages diets

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From the Cornell University press release via EurekAlert!: Skipping meals can sabotage your shopping – and your diet, according to a new Cornell study. Even short term food deprivation not only increases overall grocery shopping,…