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Study finds free product returns positively impact future sales

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From the Washington and Lee University press release via Newswise: Contrary to economic research that suggested tougher return policies, a new study published in the September issue of the Journal of Marketing strongly recommends a… 

Study suggests consumers differ in desire for explanations

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From the University of Colorado press release: The depth of explanation about novel products influences consumer preferences and willingness to pay, according to a study led by the University of Colorado Boulder and Brown University.… 

Study suggests consumers want to be in control of marketing messages

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From the Aalto University press release via Physorg: Most consumers do not like personal marketing messages. Sales phone calls and text messages are considered particularly obtrusive, with consumers preferring marketing in newspapers, catalogues and internet…