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Study looks at how uncertainty affects consumer decision-making

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From the University of Chicago Press Journals press release via EurekAlert!: Consumers evaluate services and make decisions based on the level of uncertainty associated with a product—the greater the uncertainty, the more likely it is… 

Study examines effects of online self-diagnosis

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From the University of Chicago Press Journals press release via EurekAlert!: Consumers who self-diagnose are more likely to believe they have a serious illness because they focus on their symptoms rather than the likelihood of…