Category: Marketing

Study assesses effectiveness of deep promotional discounts

From the University of Arkansas, Fayetteville press release: Many retailers employ discounts to attract customers, but it can be difficult for businesses to know what effect these discounts have on overall… Read more »

When hoping to be seen as powerful, consumers prefer wider faces on watches, cars

From the University of Kansas press release: People are typically averse to wider human faces because they elicit fears of being dominated. However, consumers might like wider faces on some products… Read more »

Study suggests managers often overestimate customer satisfaction

From the Indiana University press release: Despite the millions companies spend to gather information about customer satisfaction, senior managers often fail to understand those customers’ expectations. Neil A. Morgan, professor and… Read more »